Getting in touch11/29/2023 ![]() ![]() ![]() If there’s something you’re not happy with, we’d like the opportunity to put this right for you. It’s really important to us that you’re pleased with your purchase and the service you’ve received. If there's a queue you'll be given the option to ask for a call back. If you're asking about a delivery that's due today.If you're unsure about what you've ordered.Use Live Chat - click ‘Chat’ on the bottom right of this page If you've received a damaged delivery or a faulty product, we'll ask you to email us some photos.We aim to respond to all enquiries within 48 hours. Here's some hints to help you choose the best way to contact us for your enquiry:Ĭomplete our Contact Form, scroll down, it's just below. Any conversation about order amendments, including refund requests, must be with the person that paid for the order. ![]() If you’d like someone else to speak on your behalf, please ensure they’ve all the information necessary to pass our required Data Protection checks. We’ll ask you a few questions to confirm you’re the person that paid for the order. When getting in touch with us, we need to confirm we’re talking to the right person. ![]()
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